About Sweet Scents Candle Co.
Sweet Scents LLC is a family and women-owned business located near
Amish country in S.E. Pennsylvania. Our growth since our 1997
startup has been nothing short of phenomenal; we hope it may be due to our
reputation in two areas:
- potent emissions (you will not
find more potency anywhere)
- unique fragrances (perfumery &
We do no active marketing -
our worldwide customers visit and repurchase from us based solely on
world-of-mouth and industry buzz.
Our candles go well beyond the standard "triple-scented"
quality. Of course, they are made with the top-quality scents,
waxes, wicks (German, no lead), and additives. And of course our
candles are hand-poured (no blown extrusion process, for example). But unlike other top candle
manufacturers, our focus is on scent strength and fragrance uniqueness...
these are the areas in which we set ourselves apart.
Trademarks and Copyrights
This site is owned and operated by Sweet Scents LLC. All materials
appearing on this site are protected by Sweet Scents LLC copyrights,
1998-2007, and are the sole property of Sweet Scents LLC. You may
not copy, reproduce, distribute, publish, display, perform, modify,
create derivative works, transmit, or in any way exploit any such
content, nor may you distribute any part of this content over any
network, including a local area network, sell or offer it for sale,
or use such content to construct any kind of database. Copying or
storing any content except with the prior written permission of
Sweet Scents LLC is expressly prohibited. All Rights Reserved.
Errors and Omissions
Sweet Scents LLC is not responsible for any inaccuracies or
omissions contained within the Sweet Scents Candle Co. website. All
policies, prices, and products are subject to change without notice.
Sweet Scents LLC
25 Sandy Circle, Suite 101
Manchester, PA 17345
October of 2007:
am Barbie, the founder and owner of Sweet Scents LLC...
I am pleased to make your introduction. This next
unusual (with regards to manufacturing/retail websites)
in that it is very personal...
But somehow it seems to just make sense at this
point in my company's life. If you do not mind the
personal touching the business, I would love for you to
May I first say that we owe our customers a very large apology.
In March of 2006 we left you in the lurch... we gently and quietly
closed our operations. Hundreds of emails and dozens of phone
calls passed and still we had no official "reason". Well, we
DID, but it was not a good "professional" reason, and thus we never
made it public. It took a full year before we were able to
admit that our management team's personal life choices, priorities,
and goals had superseded our business plans.
You see, Sweet
Scents was a phenomenal success. In the past years we had been
approached by very large national retailers and franchisors, but
each and every time although we were sorely tempted, we turned them
down. It came down to our original business philosophy, which
actually had little to do with business: "family first".
In order to work with the retailers and franchisors we would have
compromise in a lot of areas, some of which we were comfortable
with, and some not. For example, in order to fit into the
schema of a large 100+-store Hallmark store franchisor was interested
in, we would have had to reduce our fragrance loads from around 9.5%
(the maximum the wax will hold) to around 4-6% (the current
"triple-scenting" industry standard, though it is not an official
standard, and we in fact do not even like the phrase). Also,
it would have required production 5-7 days a week, during
standard business hours. These are two things were were not
willing to compromise on. The former would have us lose our
competitive advantage (and one of the two things we are best known
for) and the latter would compromise our non-business "business"
philosophy of "family first".
first": we really practiced it. For example, our employees
always had a lot of flexibility with their schedules - in fact,
Laura and Margie sometimes came to work during the night, in
pajamas, because it suited their family needs better. And we
hired people from our churches who were in need of jobs, due to
family circumstances. We put our money where our philosophy
To any other
M.B.A. it may sound silly to NOT grow your business. But to
us, it just made sense. As a company, we were WHO we
were because of WHO we were... do you follow?
This is where
the story (chatty as it already is) becomes personal. After
years of infertility (4 failed in vitro fertilizations, 1
miscarriage) my hubby Tad and I adopted 2 sweet baby girls.
Our first, Ava, was born 3 months prematurely (at 2.5 pounds) and my
first separation from Sweet Scents came when I spent a few months
across the country in Louisiana to be with my new daughter in the
NICU. With Laura taking the helm, I managed to juggle running
the company from miles away with my new family duties. But as
our family grew (with the birth of Keira) it became clear that I had
an even bigger choice to make. No longer was the question
about letting the company grow, but now it was whether I, as founder
and mama to Sweet Scents, could continue to run the company.
And Sweet Scents may not have been recognizable without me... it has
my personal touch everywhere, but especially with regards to the
So you can see
that my new mama duties to my daughters (and hubby) superseded my
mama duties to my original "baby", my company. It was a very
difficult decision, and I shed more tears than you may imagine, and
a longing remained. But once the decision was made,
it was made. On hindsight, it was the right decision, and it
DID fit in perfectly with the original (non-) business philosophy of
"family first". I stayed true to our family, and my company,
but not to our customers. And that is where my apology comes
in... I am truly, truly, truly sorry that we left you in the
lurch... and I know we did. I wish I had the courage to come
out and tell my personal story earlier... I think it just took time
to reflect and step away for me to understand that it IS okay to mix
the personal with the business, sometimes.
If you are
still reading, well, thank you. As a gift to you, I would like
to share with you my hubby
Tad's and my adoption website. It is the website that brought to
us two beautiful birth mommies, Jenelle and Valerie, who blessed us
with our daughters, Ava and Keira. You will see the original
website that we wrote for potential birth moms to see, and also the
updates on the girls and my family. Here is the link:
SmithAngels.com - enjoy
Here is my
if you have any personal/adoption questions or comments, I would
most welcome hearing from you.
to all, Barbie